Return Policy
Returns & Refunds Policy – MiniPCaffe.com
At MiniPCaffe.com, customer satisfaction is our priority. If you experience any issues with your order, we’re here to help. Please review our return guidelines below to ensure a smooth process.
Return Guidelines for Non-Defective Items
Condition of Returned Products
- Items must be new, unused, and unopened to qualify for a refund.
- A 10% restocking fee applies to all non-defective returns.
Return Window
- You have 14 days from the date of delivery to notify us of your intention to return a product.
Return Method
- Returns are processed by mail only.
- Please contact us directly to receive the return address and instructions.
Return Timeline
- After notifying us, you must ship the item within 5 business days and provide us with the tracking number.
Shipping Costs
- Customers are responsible for all return shipping costs for non-defective items.
Refund Process
- Once the returned item is received and inspected, a refund will be issued to your original payment method, minus the 10% restocking fee.
Return Guidelines for Defective Items
Defective or Non-Functional Products
- Items that arrive defective or not working qualify for a full refund or replacement.
- No restocking fee applies.
Return & Replacement Coverage
- MiniPCaffe.com covers all shipping costs for defective returns or replacements.
Return Window & Warranty
- Defective items fall under the 14-day return window.
- Beyond 14 days, products are covered by their specific warranty period, if applicable.
Return Method
- Defective products will be returned or replaced by mail.
How to Contact MiniPCaffe.com
For returns, questions, or support, please reach us through:
- Live Chat on our website
- Email: info@minipcaffe.com
- Social Media: Links available at the bottom of this page
We thank you for choosing MiniPCaffe.com and appreciate your cooperation.
