Refund policy
Returns & Refunds Policy
At MiniPCaffe.com, customer satisfaction is our priority. If you experience any issues with your order, we're here to help. Please review our return guidelines below to ensure a smooth process.
Returns for Non-Defective Items
Non-defective items may be returned if they are new, unused, and unopened. A 10% restocking fee applies to all approved non-defective returns, and customers are responsible for all return shipping costs.
Condition of Returned Products
Items must be new, unused, and unopened to qualify for a refund. A 10% restocking fee applies to all non-defective returns.
Return Window
You have 14 days from the date of delivery to notify us of your intention to return a product.
Return Method
Returns are processed by mail only. Please contact us to receive the return address and return instructions.
Return Timeline
After notifying us, you must ship the item within 5 business days and provide us with the tracking number.
Shipping Costs
Customers are responsible for all return shipping costs for non-defective items.
Refund Process
Once the returned item is received and inspected, your refund will be issued to your original payment method, minus the 10% restocking fee.
Returns for Defective Items
Items that arrive defective or not working qualify for a full refund or replacement. No restocking fee applies, and MiniPCaffe.com covers all shipping costs for approved defective returns or replacements.
Defective or Non-Functional Products
Items that arrive defective or not working qualify for a full refund or replacement at no additional cost.
Return & Replacement Coverage
MiniPCaffe.com covers all shipping costs for approved defective returns or replacements.
Return Window & Warranty
Defective items qualify for returns within 14 days of delivery. After this period, products are covered by their applicable manufacturer's warranty, where available.
Return Method
Defective products are returned or replaced by mail.
Contact Us
If you have any questions or need assistance with a return, please contact us through one of the following methods:
- Live Chat: Available on our website
- Email: info@minipcaffe.com
- Social Media: Links are available at the bottom of this page.
Important Notice
Please contact us before sending any item back so we can provide the correct return instructions and return address. Thank you for choosing MiniPCaffe.com.
