Shipping Policy
Shipping Policy
Worldwide Shipping
We proudly ship worldwide, ensuring that every order reaches you safely and on time. All orders are usually dispatched within 2-3 business days or sooner.
Reliable Shipping Methods
We only use trusted carriers such as FedEx, DHL, TNT, UPS, and other secure couriers. Standard delivery times are typically 5-10 business days for most destinations.
International Customers and Customs Duties
Please note that import duties, taxes, and fees are not included in the item price or shipping charges. These costs are the buyer’s responsibility and vary depending on your country’s regulations.
We recommend contacting your local customs office prior to purchase to determine the applicable costs. These charges are typically collected by the shipping company at delivery or when you pick up your package.
Important: Customs fees and import taxes are not additional shipping charges.
Update - August 2025: U.S. Customers
For our customers in the United States, please be aware that the new U.S. tariffs introduced in August 2025 are not included in our product prices or shipping fees. These tariff payments must be settled directly with the shipping company (FedEx, DHL, UPS) upon delivery, as they collect them on behalf of the U.S. government.
Please do not confuse these tariff payments with your shipping cost. They are government-imposed charges and must be paid separately.
Important Notice - Mexico Customers
We do ship to Mexico, but due to new import regulations, we strongly recommend confirming that you can complete the import process before placing an order. This ensures your machine can be properly cleared through customs.
You can review the official FedEx guidance on these regulations here:
Mexican Import Regulations – FedEx PDF
Important Notice - Brazil Customers
We ship to Brazil, but please note that import charges in Brazil are very high. Depending on the product, import taxes and duties can range from 50% to 100% of the total purchase price.
Customers in Brazil should carefully review these costs and approve them before shipping to avoid unexpected charges at delivery.
For more detailed information on Brazil’s import process and requirements, please see the official FedEx page here:
Importing into Brazil – FedEx
Countries We Ship To (Updated September 2025)
We currently ship to a wide range of countries across North America, South America, Europe, Asia, Africa, and Oceania. Our shipping network covers:
Canada, United States, Australia, China, South Africa, New Zealand, India, Nepal, Bahrain, Saudi Arabia, United Arab Emirates, Jordan, Oman, Kuwait, Qatar, Egypt, Morocco, Russia, Brunei, Maldives, Israel, Vietnam, Japan, Malaysia, Philippines, Azerbaijan, Cambodia, Laos, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Hong Kong SAR, Macao SAR, Indonesia, Myanmar (Burma), Seychelles, Belgium, Croatia, Denmark, Finland, Vatican City, Luxembourg, Monaco, Sweden, Austria, Czechia, France, Germany, Hungary, Ireland, Italy, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Switzerland, United Kingdom, Greece, Bulgaria, San Marino, Argentina, Brazil, Guadeloupe, Anguilla, Antigua & Barbuda, Aruba, Bahamas, Belize, Bermuda, British Virgin Islands, Cayman Islands, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Martinique, Montserrat, Nicaragua, Panama, Sint Maarten, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, U.S. Outlying Islands, Bolivia, Caribbean Netherlands, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Mexico, Jamaica, British Indian Ocean Territory, Christmas Island, Cocos (Keeling) Islands, Mayotte, Réunion, Svalbard & Jan Mayen, Barbados, Venezuela, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, Niue, Norfolk Island, Papua New Guinea, Pitcairn Islands, Samoa, Solomon Islands, Timor-Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis & Futuna, Albania, Andorra, Belarus, Cyprus, Estonia, Gibraltar, Iceland, Isle of Man, Jersey, Latvia, Liechtenstein, Lithuania, North Macedonia, Malta, Moldova, Montenegro, Norway, Serbia, Turkey, Georgia, Guernsey, Åland Islands, Faroe Islands, Kosovo.