Return Policy
Returns & Refunds Policy - MiniPCaffe.com
At MiniPCaffe.com, customer satisfaction is our priority. If you experience any issues with your order, we’re here to help. Please review our return guidelines below to ensure a smooth process.
Returns for Non-Defective Items
Non-defective items may be returned if they are new, unused, and unopened. A 10% restocking fee applies to all approved non-defective returns, and customers are responsible for all return shipping costs.
Returns for Defective Items
Items that arrive defective or not working qualify for a full refund or replacement. No restocking fee applies, and MiniPCaffe.com covers all shipping costs for defective returns or replacements.
Non-Defective Return Guidelines
Condition of Returned Products
Items must be new, unused, and unopened to qualify for a refund. A 10% restocking fee applies to all non-defective returns.
Return Window
You have 14 days from the date of delivery to notify us of your intention to return a product.
Return Method
Returns are processed by mail only. Please contact us directly to receive the return address and instructions.
Return Timeline
After notifying us, you must ship the item within 5 business days and provide us with the tracking number.
Shipping Costs
Customers are responsible for all return shipping costs for non-defective items.
Refund Process
Once the returned item is received and inspected, a refund will be issued to your original payment method, minus the 10% restocking fee.
Defective Item Guidelines
Defective or Non-Functional Products
Items that arrive defective or not working qualify for a full refund or replacement. No restocking fee applies.
Return & Replacement Coverage
MiniPCaffe.com covers all shipping costs for defective returns or replacements.
Return Window & Warranty
Defective items fall under the 14-day return window. Beyond 14 days, products are covered by their specific warranty period, if applicable.
Return Method
Defective products will be returned or replaced by mail.
How to Contact MiniPCaffe.com
For returns, questions, or support, please reach us through one of the following methods. We are here to help make the process as smooth as possible.
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Live Chat:
Use the live chat on our website -
Email:
info@minipcaffe.com -
Social Media:
Links are available at the bottom of this page
