Pontevecchio Export, brun, med Nuova Simonelli Grinta

Import Charges Are Not Included

Import duties, taxes, and fees are not included in the item price or shipping charges. These costs are the buyer’s responsibility and depend on your country’s regulations.

Check With Your Local Customs Office

We recommend contacting your local customs office before purchase to determine the applicable costs. These charges are usually collected by the shipping company at delivery or when you pick up your package.

Important Notice

Customs fees and import taxes are not additional shipping charges. They are separate government or customs-related costs that must be paid by the buyer.

U.S. Customers - Update August 2025

For customers in the United States, the new U.S. tariffs introduced in August 2025 are not included in our product prices or shipping fees. These tariff payments must be settled directly with the shipping company, such as FedEx, DHL, or UPS, upon delivery.

Tariffs Are Separate From Shipping Costs

Please do not confuse tariff payments with your shipping cost. Tariffs are government-imposed charges and must be paid separately.

Mexico Customers

We do ship to Mexico, but due to new import regulations, we strongly recommend confirming that you can complete the import process before placing an order. This helps ensure your machine can be properly cleared through customs.

Mexican Import Regulations - Full Guide & Information

Brazil Customers

We ship to Brazil, but import charges in Brazil are very high. Depending on the product, import taxes and duties can range from 50% to 100% of the total purchase price. Customers in Brazil should review these costs carefully before shipping.

Shipping to Brazil Guide - Import Regulations & Information

Condition of Returned Products

Items must be new, unused, and unopened to qualify for a refund. A 10% restocking fee applies to all non-defective returns.

Return Window

You have 14 days from the date of delivery to notify us of your intention to return a product.

Return Method

Returns are processed by mail only. Please contact us directly to receive the return address and instructions.

Return Timeline

After notifying us, you must ship the item within 5 business days and provide us with the tracking number.

Shipping Costs

Customers are responsible for all return shipping costs for non-defective items.

Refund Process

Once the returned item is received and inspected, a refund will be issued to your original payment method, minus the 10% restocking fee.

Defective or Non-Functional Products

Items that arrive defective or not working qualify for a full refund or replacement. No restocking fee applies.

Return & Replacement Coverage

MiniPCaffe.com covers all shipping costs for defective returns or replacements.

Return Window & Warranty

Defective items fall under the 14-day return window. Beyond 14 days, products are covered by their specific warranty period, if applicable.

Return Method

Defective products will be returned or replaced by mail.

United States - Tariffs Update (August 2025)

New U.S. tariffs are not included in our prices. They are collected by shipping companies such as FedEx, DHL, and UPS on behalf of the government.

Tariffs vs Shipping Costs

Tariffs are government-imposed fees and are separate from shipping charges.

Mexico - Import Regulations

We ship to Mexico, but additional requirements may apply. Customers should confirm they can complete the import process before ordering.

Mexican Import Regulations - Full Guide & Information

Brazil - High Import Duties

Import duties in Brazil can range from 50% to 100% of the total purchase price. Please review these costs before placing your order.

Shipping to Brazil Guide - Import Regulations & Information

Worldwide Shipping

Import duties, VAT, and local taxes may apply depending on your country.

Check Before Ordering

We strongly recommend contacting your local customs office to understand potential charges before placing an order.

Buyer Responsibility

All import charges are the responsibility of the buyer and are collected upon delivery.